Email support
support@connectmobile.co.ke
Send device, purchase-plan, instalment, privacy or general support questions to our official support inbox.
Email Connect MobileWhatsApp support
Channel details coming soon
The official WhatsApp channel will be added here as soon as it is shared.
WhatsApp channel pendingBefore contacting us
For quicker assistance, have the device name and a short description of your question ready. Never share passwords, PINs or one-time verification codes in a support message.
Support hours
Support availability and expected response times will be published with the official WhatsApp channel details.
Last updated: 9 August 2026